We use Royal Mail and Parcel Force to ship all limited-edition prints and original paintings. Once despatched the Royal Mail now take between 1 and 3 days to deliver. Large original paintings are sent on a high speed next day delivery service once we have packaged them and should arrive within two days from despatch.

If you need your items delivered really urgently please call me on 07795 508967 and I will take your order over the phone and discuss the options with you.

If you live outside of the UK, we can arrange delivery and payment via email. Please contact me directly on juliethomasartistry@gmail.com to discuss shipping outside of the UK. 

If you are not completely satisfied with your artwork then please return the work within 14 days of receiving it.

Please email me at juliethomasartistry@gmail.com and we will send you a returns address. Please print this email and include it with the artwork when returning the work. We will refund your purchase when we have received and checked the item.

  • The cost of returning the item will be the responsibility of the buyer. When returning the item, you must ensure that it is not lost or damaged in transit. Therefore, we advise you to opt for a signed for delivery service. 

  • We will not accept returns for items that have been damaged post-delivery. If this is the case, the item will be returned to the customer at the customer’s expense.

  • You must return the goods within 14 days of your receipt of the artwork with both artwork and all packaging in their original condition, securely wrapped, including our delivery slip and at your risk and cost.

  • Once I have received the artwork, we will credit your credit or debit card with the full purchase price of the goods returned. Please see our returns policy.